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    Frequently asked questions

    My order hasn't arrived yet. Where is it?

    Once your order ships, you’ll receive a tracking number via email, which you can use to check your order's status. Please allow up to 3-5 business days for U.S. deliveries and around 14 days for international shipments. If your order is delayed beyond these timeframes, feel free to contact our support team for assistance.

    Do you deliver on public holidays?

    Our shipping partners may have limited operations on public holidays. While most orders will ship on the next available business day, please expect potential delays during major holiday periods.

    Do you deliver to my postcode?

    We offer both domestic and international shipping and can deliver to most locations. If you’re unsure, please reach out to our support team with your postcode, and we’ll confirm delivery options for your area.

    Is next-day delivery available on all orders?

    Currently, we do not offer next-day delivery. However, we prioritize quick processing and shipping for all orders to ensure you receive your items as soon as possible.

    Do I need to be there to sign for delivery?

    Some deliveries may require a signature upon receipt, depending on the value of the item and the courier’s policies. If you’re unable to sign, you may arrange to collect your package from the courier’s nearest location.

    Contact Us

    We’re here to help! Whether you have questions about our products, need support with an order, or want to learn more about Rigatoo, feel free to reach out.

    • Email: support@rigatoo.com
    • Phone: +1 (929) 833-6816 (Available Mon-Fri, 9 am - 5 pm EST)
    • Address: 1220 Airport Fwy Ste G #304 Bedford, TX 76022, USA

    Follow us on social media to stay updated with our latest releases and offers. We look forward to helping you!